Working an appointment with us into your busy schedule can be a challenge, but it doesn’t have to be, thanks to our drop off service! This flexibility caters to individuals with busy work schedules or limited availability during regular business hours. Whether you need a simple inspection or a major repair, you can drop your vehicle off anytime before your appointment, and we’ll take it from there.
Here’s how to do it.
Step 1: Make an appointment. Call us up, and we’ll give you a day to bring in your vehicle. Just tell us you want to drop it off.
Step 2: Bring your vehicle. Park in the front parking lot.
Step 3: Fill out your vehicle details on the envelopes next to the front office door. We’ll ask for basic information, including how to contact you and your license plate number. Pro tip: Bring a pen!🙂
Step 4: Put your keys in the envelope and drop it off in the slot on the garage door.
We prioritize clear communication with their customers. We make it a point to reach out to you with any questions, clarifications, or updates regarding your vehicle.
If you’ve brought your vehicle to us before, you know that we also touch bases with you after a repair, making sure that things are running smoothly.
Drop off service at Norris is a time-saving option designed with you in mind, one of the ways we prioritize you, our customer!